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The ITarian Remote Access is a peer-to-peer communication tool that uses the secure RTP protocol to remotely connect to managed endpoints. The tool uses standard technologies and protocols so no additional software or hardware is necessary. You may download the software on our website. Also, this can be downloaded separately. It is not a requirement to register for an account in ITarian. You can freely download and use it with any of your preferred RMM platform. The setup file will be saved to your default download location.
Please refer to the screenshot below. Run the setup file to start the installation process:. It is important that you read the license agreement so you will know the terms and conditions when using the ITarian Remote Access Monitoring Software. After installation, ITarian automatically generates an ID number and password Note: ITarian also needs to be installed on the endpoints you want to manage.
Make sure ITarian is also installed on the endpoint you want to manage. Then, you can proceed to open ITarian on your local machine and get your client to open ITarian on the device you want to manage. Get your client to send you their ITarian ID and password. Enter the ID and password of the remote endpoint.
Note: The password is valid for the current session only. A new password is generated for every session. The user should accept within 60 seconds or the connection attempt will timeout. After accepting, the remote endpoint will show a dialog box with details of the connection:. Now that you are done with connecting the endpoint, you will see the desktop of the remote machine in the ITarian window.
You can use the remote access toolbar to manage your connection. The remote desktop will cover your entire display, without the operating system's window-framing interface. Click the same icon to exit full screen mode. Special key combinations depend on the operating systems of the local admin device and the remote device.
The multi-screen icon only appears if the target point endpoint has a multi-monitor setup. The drop-down shows all monitors connected to the endpoint and allows you to choose which to view. We hope you learned a lot from this article. It will simply revolutionize any MSP business. There are more features you should check out today. Byod Bring Your Own Device. Contact Us.
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